Marietta Auto Repair

I would highly recommend KLM for auto repairs. Luis was professional, timely and clear with communication and made this repair easier to deal with. Will definitely be back!

I work long hours during the week days so I had to bring my car in on a Saturday. I met with the receptionist Carly at the shop. She was knowledgeable and customer friendly. Later I spoke with Luis on the phone and he gave me an analysis of my car issues. I appreciated that he explained the issue in a simple way even though the repair required an holistic approach. He advised me what repairs needed to be done and why. He also explained what was a priority and why. He corrected the issue that was the top priority and got me back on the road. Even though he was gone when I arrived to pick up my vehicle, he left a detailed list of the repairs that needed to be done in order of priority. I appreciated his time and effort. I will continue to utilize his business.

I'm in a very melancholy mood I recently experienced a young death in my family. the manager there or the person at the desk is very polite he explained a lot of details to me and said the time that it would be taken so I decided to stay and I had a seat in less than a couple minutes going by my car was pulled in fully serviced in my transmission and then also they came to discuss details of the wear and tear on my vehicle which I did not know I was glad of the prices and my car runs good I'm so grateful that I was recommended to them so I will also recommend others thank you for your quick service at detail work cheers Miss Barbara

Great customer service and wonderful experience. Went in for an oil cahnge on a Saturday morning at 8am and was out by 8:30am. Fast and friendly service!!!!

All I can say is WOW! I've finally found a repair shop that's going to be MY repair shop from now on. Luis and his staff at KLM Auto Center are amazing. They are so friendly, prompt, professional, and accommodating. Not to mention very reasonable. Had my Maxima towed in on Tuesday around noon for a bad water pump that leaked coolant into the oil (dreaded milkshake sludge) and it was done early in the day Wednesday. Luis called me and let me know how everything went and also asked for permission before flushing the engine of all of that sludge and refilling coolant along with engine oil plus new filter. They even allowed me to keep the car there until I got paid on Friday at no extra charge or fuss. And... they answer the phone people. It still boggles my mind how businesses expect to be a business while not answering the phone or calling back. But anyway, you have to use KLM for all of your vehicle needs because you will not regret it. Many thanks to you again KLM!!

Quick fast easy and friendly!!!! Jist how I like it

Excellent job Oil change and tire rotation

It's hard to find a mechanic that has the customer service and quality that this place does. I tried it out because of the many raving reviews, and now I see why people are such big fans of this place. I was able to get a quote through Yelp, talk to Luis about what I needed, and set up an appointment all without having to make a call. The facility itself was clean, smelled amazing, and had snacks, candy, and drinks for waiting customers. My oil change only took 45 minutes and I was out of there. While waiting, people walking by me smiled and updated me on my oil change, which I appreciated a lot. Luis was friendly and easy to talk to and really makes a huge difference in the whole experience. KLM goes above and beyond in customer service, and I will be recommending them to everybody I know in the future.

Luis and Carly. Wow, where do i begin.. They are the most wonderful people to deal with. After calling them and explaining that I need to have a car inspect befor purchasing. They went above and beyond to contact the dealership for pick up. I called them like 5 times to update me and yet no frustration. Honest and caring, I wish they're here in texas so I can buy them lunch as a token of my appreciation. Thank you again Carly and Luis. Ethan

They were on point about what they need for me to do .Thanks